Terms of service

The short version

You buy access to the Canada 4K IPTV service for a fixed term (1, 3, 6 or 12 months) on a set number of screens, at the price shown with tax included. Nothing renews automatically. You can try first for 24 hours and get a refund within 7 days of paying. Québec consumers keep their distance-contract rights.

Fixed term, prepaid, no automatic renewal
Refund within 7 days of payment
Québec Consumer Protection Act rights apply

What is included?

Access to the live channels and library for the length and screen count you paid for, and support by chat and e-mail.

What we tell you before you pay

Our name and contact details, the service, the full price with tax, the term, the screens, how to pay, and how to cancel and get a refund. These are on the plans and order pages and in the order message.

Québec consumers

Under the Consumer Protection Act, if a merchant does not give the required information before a distance contract, you may cancel within 7 days of receiving the contract (art. 54.8). After cancellation the merchant must refund within 15 days (art. 54.13).

Fair use

One login per household. Screens are streams playing at the same time. Do not resell logins unless you are part of our reseller program.

Business name and address: [owner to supply before launch].

Questions people ask

Can you change the price during my term?

No. You paid for the term at the price shown.

What if a channel goes away?

Channel line-ups change. If a channel you relied on disappears in your first 7 days, you can ask for a refund.

Which law applies?

The laws of your province and of Canada, including Québec's Consumer Protection Act for Québec residents.

Sources, checked November 2, 2026

Office de la protection du consommateur, cancelling a distance contract, November 2, 2026