The short version
If Canada 4K IPTV is not right for you, ask for a refund in the chat within 7 days of paying. You get every dollar back on the same payment method, within 15 days at the latest. Most people never need it, because they try the service free for 24 hours before paying.
- Full amount, same method, within 15 days
- No questions beyond your order reference
How do I ask?
Send your order reference in the chat or by e-mail to [email protected]. We confirm the refund and the date you will see it.
| Paid by | Refund by | Usual time |
|---|---|---|
| Interac e-Transfer | e-Transfer to the same address | 1 to 2 business days |
| Visa or Mastercard | Card refund | Your bank may take up to 10 business days |
| PayPal | PayPal refund | 1 to 5 business days |
| Crypto | Same coin to your wallet | 1 business day |
After 7 days?
If something on our side stops working later in your term, tell us. We fix it or refund the unused part.
Questions people ask
Do you refund the trial?
There is nothing to refund: the trial is free.
Is there a fee?
No.
Can I get a partial refund on a 12-month plan?
Within 7 days, the full amount. Later, if the service fails on our side, the unused part.
See also
- Terms of serviceYou buy access to the Canada 4K IPTV service for a fixed term (1, 3, 6 or 12 months) on a set number of screens, at the price shown with tax included.
- OrderTo order, choose a plan, the number of screens and your device below.
- ContactThe fastest way to reach Canada 4K IPTV is the chat button on any page, which opens a conversation in a new tab.