Contact Canada 4K IPTV

The short version

The fastest way to reach Canada 4K IPTV is the chat button on any page, which opens a conversation in a new tab. You can also e-mail [email protected]. We answer 7 days a week from 9 am to midnight Eastern, in English or French. Corrections to any page are welcome.

Chat or e-mail; no phone number is published
Corrections: [email protected]

What should I include?

Your device, the app you use, and your order reference if you have one. For a correction, the page, the fact, and a source.

Mailing address

[Owner to supply before launch.]

Response times

The chat is the fastest way to reach us. During support hours we aim to answer chat messages within minutes. E-mail is better for anything that needs a document, such as a refund request with a payment reference, and we aim to answer it within one business day. If something stops working during a game, send the channel name, your device and the app in one message; it saves a back-and-forth and gets you watching again sooner.

Questions people ask

How fast do you reply?

Usually within the hour during support hours.

Can I write in French?

Yes, in French or English.

How do I ask for a refund?

In the chat, within 7 days of paying. Our refund page has the details.